Below are listed a few of our most frequently asked questions. Use the links to the left to explore our entire database of information. If you are unable to locate the information you need, please contact our Customer Service department for assistance.

 

Why does BMT Micro appear on my credit/debit card statement?

 

We represent a large number of software vendors on the internet. You have been billed by BMT Micro, on behalf of one of these vendors. You will have received an email message, at the time of purchase, containing your receipt and other information pertaining to the order.

 

What did I order?

 

Please enter your email address below to search for order information.

 

 

 

What is BMT Micro?

 

BMT Micro is a software distribution and order fulfillment service for both professional and part-time software developers. We are also a software repository where the general public can select programs, written by those same developers, from our catalog.

 

I just placed an order. What happens next?

 

Once you place an order online, you will receive either an order receipt or order confirmation within a few minutes via email. Keep in mind that a number of factors, including the use of "freemail" accounts and heavy network traffic, can delay this message for up to 48 hours. If you have not received any confirmation and 48 hours have passed, please contact our customer service team.

 

Many products are delivered instantly, directly in your browser, after a successfully completed purchase. Order receipt and product delivery emails are also sent within minutes.

 

For developer-filled products, please contact them using the email address included in your order confirmation.

 

I purchased a product that is downloadable but the link in my email does not work. Why?

 

The download instructions include a link similar to this:

 

http://download.bmtmicro.com/0012345/9876543210/

 

If this link is wrapped when received in your email, it may not be clickable. Please copy and paste the link into a text editor to ensure it is all on one line. Then insert the link into the address bar of your browser.

 

If this still does not work, please use the alternate download instructions included in the email.