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Contact Us

It's easy to get in touch with us. Our office hours are from 9:00 a.m. - 4:00 p.m. Monday through Friday, Eastern Time.


It's also likely that you’ll receive an email reply outside of our normal business hours, so please don't hesitate to write. Someone will answer your email, and we really will call you back.



Voice Phone Numbers


1-800-414-4268 -- Orders only (toll-free in USA and Canada)
1-910-792-9100 – Orders and account questions





1-800-346-1672 -- 24-hour FAX (toll-free in USA and Canada)
1-910-792-1889 -- 24-hour FAX

This is an alternate way to send in orders, questions, or comments. Please note: Faxed orders will be processed the following business day.





Address to PO Box: 

BMT Micro

P.O. Box 15016

Wilmington, NC 28408



Street address for shipping:


BMT Micro, Inc.

5019 Carolina Beach Rd.

Wilmington, NC 28412




Over the Internet


The three main addresses for BMT Micro are:

Orders Only: orders@bmtmicro.com
Lost Registration Information: keys@bmtmicro.com
Customer Service: cservice@bmtmicro.com

Company Directory

Name Postition Contact
Marina Nielsen
email Marina
Peter Nielsen CEO email Peter
Kim Valentine
email Kim
Jennifer Lancaster Office Manager email Jennifer
Barbara Hickman
Customer Service Rep.
email Barb
Zachary Holmes
Customer Service Rep.
email Zach
Carrie Watts
Customer Service Rep.
email Carrie
Crystal Stilley
Customer Service Rep.
email Crystal
Katie Murphy
Marketing Specialist
email Katie